Thong On will gladly accept returns on items purchased online . The item must be in resalable condition, unworn with tags still attached. The item must be returned within 30 days of purchase. For items deemed subject to fair wear & tear, accidental damages or misuse, a full refund will not be provided. Thong On has the right to asses the condition of the returned goods prior to providing a full refund. In the event of any dispute, the decision of Thong On shall be final and conclusive.
For exchanges, customer is required to place a new order subject to availability.
Note: Return shipping is nonrefundable.
Thong On are operated by Waterica Pty Limited ACN 606 581 042 Your access to and use of a Website is subject to the terms and conditions set out below (the “terms of use”). By using and continuing to use a Website, You agree to these terms of use. If you do not agree to these terms of use, do not continue to use a Website or purchase products from a Website.
Defined terms used in these terms of use are defined at the end of these terms of use.
When you use a Website You must comply with:
We may change any part of the terms of use from time to time in our discretion. If we make any such change, we will give notice of that change, and such change will be binding on you and us immediately We give notice (or on such later date stated in the notice).
Availability of products
Not all products will be available all the time and some may not be available for delivery to your location. We reserve the right to change our products and the prices from time to time. If a product becomes unavailable after your payment has been accepted we refund your payment or contact you to discuss your options.
The stated prices are in Australian dollars (inclusive of GST) and do not include delivery charges. The delivery charges (if applicable) will be shown during the checkout process and before you pay.
We only accept payment by PayPal or specified credit cards via Paypal. When you have completed all the required payment information at the checkout, we will process your payment. We will email a tax invoice to you with your order confirmation. You should retain your tax invoice for proof of purchase.
Your purchases will be delivered to the address you complete in the billing information section. It is your responsibility to ensure these details are correct. We will endeavour to deliver your purchases as quickly as possible and within the timeframe stated in [link to shipping section]. However, we do not guarantee that we will deliver within this time frame. If you have any concerns about the delivery of your purchase please contact us via customerservice@thongon.com.au You assume all risk of theft or loss of products occurring during transportation and delivery.
Thong On trademarks displayed on a Website are trademarks or registered trademarks, and are the sole and exclusive property thereof. All other trademarks are the sole property of their respective companies. Any use of the foregoing by you is prohibited.
The Websites are protected to the maximum extent permitted by copyright and intellectual property rights law and international treaties. All content displayed on or through the Websites including but not limited to videos, blogs, forums, product descriptions, athlete data, data sheets, FAQs are owned exclusively by Us or its affiliated companies and/or suppliers and is protected by copyright or other laws, including as a collective work and/or compilation, pursuant to copyrights laws, and international conventions. Except for the limited license and site access granted to You as set forth below, any reproduction, modification, display or creation of derivative works from or redistribution of the Websites, any content on the Websites or the collective work, and/or copying is prohibited including but not limited to reproduction to any other server or location for further reproduction or redistribution. You may not decompile or disassemble, reverse engineer or otherwise attempt to discover any source code contained in the Websites. Without limiting the foregoing, You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any aspect of the Websites.
You are granted a limited, non-sublicenseable right to access the Websites. We also grants You limited, non-sublicenseable permission to copy materials on the Websites so long as each copy (i) is solely for Your own informational, non-commercial use and is not modified or revised in any manner, (ii) plainly displays all copyright and other proprietary notices, in the same form and manner as on the original and (iii) displays a statement that the materials are used solely with Our permission. The foregoing license grant does NOT include the right for You to: (1) publish, publicly perform or display, or distribute to any third party any content, including reproduction on any computer network or broadcast or publications media; (2) market, sell or make commercial use of a Website or any content; (3) collect or use any data or content including the use of any data spiders, robots, or similar data gathering, mining or extraction methods; (4) make derivative uses of a Website or any content; or (5) use, frame or utilize framing techniques to enclose any portion of a Website (including the images or content found at that Website or any text or the layout/design of any page or form contained on a page). In addition, as a condition of your use of the Website, You represent and warrant to us and Reef that You will not use the Website for any purpose that is unlawful, immoral or prohibited by these terms of use. Any unauthorized use terminates the permission or license granted by us and may violate applicable law including copyright laws, trademark laws (including trade dress), and communications regulations and statutes. You are also granted a limited, revocable, and nonexclusive right to create a hyperlink to a Website so long as the link does not portray Us, Reef, or the products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Reef logo or other proprietary graphic or trademark as part of the link without express written permission.
Although We do not claim ownership of third party content on the Websites such as third party messages, text, files, images, photos, video, sounds, or other materials (“User Content”) that users post, by posting User Content to any public area of the Websites, You automatically grant, and You represent and warrant that You have the right to grant, to Us an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, and distribute said User Content and to prepare derivative works of, or incorporate into other works, said User Content, and to grant and authorize sublicenses (through multiple tiers) of the foregoing. Furthermore, by posting User Content to any public area of a Website, You automatically grant us all rights necessary to prohibit any subsequent aggregation, display, copying, duplication, reproduction, or exploitation of the User Content on the Website by any party for any purpose. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any intellectual property, patent, trademark or copyright of us or any third party.
You understand that all User Content posted on, transmitted through, or linked from a Website, is the sole responsibility of the person from whom such User Content originated. You understand that neither We nor Reef control, and are not responsible for User Content made available through a Website and that by using a Website, You may be exposed to User Content that is offensive, indecent, inaccurate, misleading, or otherwise objectionable. To the extent permitted by law, We expressly disclaim any liability for such third party statements and User Content. Furthermore, Website and User Content available through a Website may contain links to other websites, which are completely independent of Us and Reef. Neither We nor Reef makes any representation or warranty as to the accuracy, completeness or authenticity of the information contained in any such site. Your linking to any other websites is at Your own risk.
You agree that You must evaluate, and bear all risks associated with, the use of any User Content, that You may not rely on said User Content, and that under no circumstances will we be liable in any way for any User Content or for any loss or damage of any kind incurred as a result of the use of any User Content posted, emailed or otherwise made available via the Website. You acknowledge that neither We pre-screen or approve User Content, but that We and/or Reef have the right (but not the obligation) in our respective sole discretions to refuse, delete or move any User Content for any reason. Your interactions with organisations, events and/or individuals found on or through the Website are solely between You and such organisations and/or individuals. We expressly disclaim any liability for such organisations, events or individuals.
The Websites are protected under copyright law and all rights reserved except as expressly provided herein. Individual documents may contain different copyright notices and/or additional proprietary notices. If You believe that Your work has been copied in a way that constitutes copyright infringement, please notify in writing:
Thong On
P O Box 264
Glass House Mountains 4518
Email: customerservice@thongon.com.au
Tel: (07) 38806514
You must provide the following with Your written notice: (1) Identify the material on the Website that You claim is infringing, with enough detail so that we may locate it on the Website; (2) A statement by You that You have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; (3) A statement by You declaring under penalty of perjury that (a) the above information in Your Notice is accurate, and (b) that You are the owner of the copyright interest involved or that You are authorized to act on behalf of that owner; (4) Your address, telephone number, and email address; and (5) Your physical or electronic signature. If valid, We will take such action as We in our sole discretion consider appropriate in accordance with any applicable laws including remove the infringing posting(s).
You agree that use of a Website is entirely at Your own risk. The Website is provided on an “as is” or “as available” basis, without any warranties of any kind.
To the full extent permitted by law:
To the full extent permitted by law:
This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the “External Sites”). You acknowledge that We are not responsible for the unavailability of, or the content located on or through, any External Site. You should contact the site administrator or webmaster for those External Sites if You have any concerns regarding such links or the content located on such External Sites.
Any questions, comments, suggestions, or other information submitted through this Website shall be deemed non-confidential and We shall be free to use, reproduce, disclose and distribute such information and any ideas contained therein in any manner without limitation. We specifically prohibit You from sending us any information that You consider to be confidential or proprietary through this Website. Please note that if You do send us any such information or material, the information will be deemed non-confidential and We may fully exploit the information without any obligation or liabilities to You.
If You have any questions about these terms of use, please contact customer service.
We will give any notice required under these terms of use by posting it on the Website and/or emailing You using the email address provided by You. It is Your responsibility to visit the Website regularly to look for any notices.
Any notice is deemed received:
All dates and times in our documentation on a Website refer to dates and times in Melbourne, Victoria, Australia.
These terms of use are subject to the laws and exclusive jurisdiction of the courts of Victoria, Australia.
We may assign our obligations under these terms of use by giving notice to You.
If any provision of this terms of use is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the terms of use which will continue in full force and effect. Without limiting the foregoing:
Defined Terms Used in this terms of use ACL means the Australian Consumer Law as set out in Schedule 2 of the CCA or any corresponding State or Territory law.
CCA means the Competition and Consumer Act 2010 (Cth).
GST means the Goods and Services Tax as defined in A New Tax System (Goods and Services Tax) Act 1999 (Cth).
You means the individual user of the Website.